HELP CENTER
You asked, we answered
HELP CENTER
You asked, we answered
Have a question? At Ithri, the complete satisfaction of our customers is always a top priority. We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
DO YOU ONLY SELL WOOD CRAFTS ?
We have a wide variety of items that we believe you will also enjoy. we have something for everyone. Our selection is constantly updating to reflect the latest trends and customer preferences, so be sure to check back often. We are confident that you will find something you love.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer various payment options to our customers. You can pay in cash upon delivery of the product. We also accept digital payment methods such as Vodafone cash and itsalat cash. For large orders, we also accept CIB transfers as a payment method. We strive to make the payment process as convenient and accessible as possible for our customers.
DO YOU OFFER SAME-DAY DELIVERY?
Unfortunately, our current delivery system only operates in Cairo and takes 2 to 3 days to deliver from the time an order is placed. However, we are actively working to improve and expand our delivery services & reduce our delivery times.